The Digital Marketing Strategies of PT Bisa Artifisial Indonesia
pdf

Keywords

digital marketing
frozen food
customer
pt bisa artifisial indonesia

How to Cite

Amin, A. H. (2024). The Digital Marketing Strategies of PT Bisa Artifisial Indonesia . Indonesian Journal of Economics, Business, Accounting, and Management (IJEBAM), 3(1), 74–89. https://doi.org/10.12345/ijebam.v3i1.106

Abstract

This internship report examines how digital marketing strategies impact the sales of frozen food products at Bisa Kitchen, which is part of the PT Bisa Artifisial Indonesia project. The results show effectiveness in utilizing social media platforms such as Instagram and TikTok and email marketing to increase brand awareness and customer engagement. However, the problems found include algorithm changes, limited resources, and competitive market competition. The strategic management implemented optimizes digital marketing efforts, expands customer relationships, and expands market reach. This strategy also ensures that Frozen Food Bisa Kitchen will continue to grow.

https://doi.org/10.12345/ijebam.v3i1.106
pdf

References

Adwimurti, Y. and Sumarhadi (2023) ‘Pengaruh Harga Dan Promosi Terhadap Keputusan Pembelian Dengan Kualitas Produk Sebagai Variabel Moderasi’, Jurnal Manajemen dan Bisnis, 3(1), pp. 74–90. Available at: https://journal.moestopo.ac.id/index.php/jmb/article/view/3070.

Bahansa Logistik Indonesia (2024) Dampak Lonjakan E-Commerce pada Industri Logistik di Indonesia. Available at: https://www.bahansa.com/blog-detail/dampak-lonjakan-e-commerce-pada-industri-logistik-di-indonesia (Accessed: 7 October 2024).

Bisa kitchen Jakarta (2024) Bisa kitchen Jakarta, Tokopedia. Available at: https://www.tokopedia.com/bisakitchen (Accessed: 7 October 2024).

Bowen, G.A. (2009) ‘Document Analysis as a Qualitative Research Method’, Qualitative Research Journal, 9(2), pp. 27–40. Available at: https://doi.org/10.3316/QRJ0902027.

Chaffey, D. and Ellis-Chadwick, F. (2019) Digital Marketing: Strategy and Implementation. 7th edn. London: Pearson Education.

Creswell, J.W. (2009) Research Design (Qualitative, Quantitative, and Mixed-Methods Research). 3rd edn. Edited by V. Night. Nebraska: SAGE Publications, Inc.

Creswell, J.W. (2013) Qualitative Inquiry and Research Design: Choosing Among Five Approaches. 3rd edn. California: SAGE Publications, Inc.

Erickson, M.C. and Hung, Y.-C. (1997) Quality in Frozen Food. Berlin: Springer Science & Business Media.

French, R. (2024) Frozen food sales hit $74.2 billion, SupplySide Food & Beverage Journal. Available at: https://www.supplysidefbj.com/market-trends-analysis/frozen-food-sales-hit-74-2-billion (Accessed: 7 October 2024).

Grégoire, Y., Tripp, T.M. and Legoux, R. (2009) ‘When Customer Love Turns into Lasting Hate: The Effects of Relationship Strength and Time on Customer Revenge and Avoidance’, Journal of Marketing, 73(6), pp. 18–32. Available at: https://journals.sagepub.com/doi/10.1509/jmkg.73.6.18.

Grewal, D. and Roggeveen, A.L. (2020) ‘Understanding Retail Experiences and Customer Journey Management’, Journal of Retailing, 96(1), pp. 3–8. Available at: https://www.sciencedirect.com/science/article/pii/S0022435920300051.

Handayani, M.T. (2022) Apa itu marketplace? Berikut penjelasan lengkap dan 5 contohnya, Ekrut Media. Available at: https://www.ekrut.com/media/apa-itu-marketplace (Accessed: 7 October 2024).

Hanifah, I. (2021) Apa Itu Marketplace? Berikut Ulasan Lengkapnya Untuk Anda!, socialmediamarketer.id. Available at: https://socialmediamarketer.id/blog/apa-itu-marketplace/#:~:text=Pada prinsipnya%2C horizontal marketplace adalah jenis platform yang,baju%2C furniture%2C gadget%2C mainan anak%2C buku%2C hingga makanan. (Accessed: 7 October 2024).

Hart, C.W., Heskett, J.L. and Sasser, W.E. (1990) ‘The Profitable Art of Service Recovery’, Harvard Business Review, 68(4), pp. 148–156. Available at: https://hbr.org/1990/07/the-profitable-art-of-service-recovery.

Indrapura, P.F.S. and Fadli, U.M.D. (2023) ‘Analisis Strategi Digital Marketing Di Perusahaan Cipta Grafika’, Jurnal Economina, 2(8), pp. 1970–1978. Available at: https://doi.org/10.55681/economina.v2i8.699.

Kaplan, A.M. and Haenlein, M. (2010) ‘Users of the world, unite! The challenges and opportunities of Social Media’, Business Horizons, 53(1), pp. 59–68. Available at: https://www.sciencedirect.com/science/article/pii/S0007681309001232.

Kemp, S. (2022) Digital 2022: Indonesia, DATAREPORTAL. Available at: https://datareportal.com/reports/digital-2022-indonesia (Accessed: 7 October 2024).

Khoirur Riza, M. and Renny Risqiani (2023) ‘Peran Social Media Marketing Dalam Meningkatkan Purchase Intention Pada Frozen Food’, EKONOMIKA45 : Jurnal Ilmiah Manajemen, Ekonomi Bisnis, Kewirausahaan, 11(1), pp. 274–288. Available at: https://jurnaluniv45sby.ac.id/index.php/ekonomika/article/view/1192.

Kotler, P. (1992) Manajemen pemasaran : analisis, perencanaan dan pengendalian. Jakarta: Erlangga.

Kotler, P. (2000) Marketing Management. 10th edn. New Jersey: Prentice Hall.

Kotler, P. and Keller, K.L. (2017) Marketing Manajement. 15th edn. New Jersey: Pearson Pretice Hall Inc.

Kristianus, A. (2023) Pemerintah Dorong Peran E-Commerce Dalam Mendukung Pertumbuhan Ekonomi, Investor.id. Available at: https://investor.id/business/348069/pemerintah-dorong-peran-ecommerce-dalam-mendukung-pertumbuhan-ekonomi (Accessed: 7 October 2024).

Laudon, K.C. and Traver, C.G. (2021) E-commerce 2020–2021: business. technology. society. 16th edn. Essex: Pearson Education Limited.

Mangold, W.G. and Faulds, D.J. (2009) ‘Social media: The new hybrid element of the promotion mix’, Business Horizons, 52(4), pp. 357–365. Available at: https://www.sciencedirect.com/science/article/pii/S0007681309000329.

Merriam, S.B. and Tisdell, E.J. (2016) QUALITATIVE RESEARCH: A Guide to Design and Implementation. 4th edn. San Francisco: Jossey-Bass.

Mothersbaugh, D.L. and Hawkins, D.I. (2016) Consumer Behavior Building Marketing Strategy. 13th edn. New York: McGraw-Hill.

PT Bisa Artifisial Indonesia (2019) Home. Available at: https://ptbisaai.com/ (Accessed: 7 October 2024).

Pulizzi, J. (2012) ‘The Rise of Storytelling as the New Marketing’, Publishing Research Quarterly, 28(2), pp. 116–123. Available at: https://link.springer.com/article/10.1007/s12109-012-9264-5.

Ryan, D. and Jones, C. (2016) Understanding Digital Marketing: Marketing Strategies for Engaging the Digital Generation. London: Kogan Page Publishers.

Smith, A.K. and Bolton, R.N. (2002) ‘The effect of customers’ emotional responses to service failures on their recovery effort evaluations and satisfaction judgments’, Journal of the Academy of Marketing Science, 30(1), pp. 5–23. Available at: https://link.springer.com/article/10.1177/03079450094298.

Sundari, R. (2023) ‘Preferensi Konsumen Dalam Membeli Produk Makanan Beku / Frozen Food Dikota Pekanbaru (Studi Kasus Comel Frozen Food)’, Jurnal Bisnis Kompetitif, 2(3), pp. 203–209. Available at: https://doi.org/10.35446/bisniskompetif.v2i3.1629.

Tax, S.S., Brown, S.W. and Chandrashekaran, M. (1998) ‘Customer evaluations of service complaint experiences: Implications for relationship marketing’, Journal of Marketing. US: American Marketing Association, pp. 60–76. Available at: https://doi.org/10.2307/1252161.

Tiago, M.T.P.M.B. and Veríssimo, J.M.C. (2014) ‘Digital marketing and social media: Why bother?’, Business Horizons, 57(6), pp. 703–708. Available at: https://www.sciencedirect.com/science/article/pii/S0007681314000949.

Tuten, T. and Solomon, M.R. (2017) Social media marketing. London: SAGE Publications Inc.

Wedel, M. and Kamakura, W.A. (2012) Market segmentation: Conceptual and methodological foundations. 2nd edn. New York: Springer Science & Business Media.

Wijaya, C.P. and Santoso, T.P.B. (2018) ‘STRATEGI PEMASARAN DALAM MENINGKATKAN TINGKAT HUNIAN KAMAR PADA HOTEL BALI MANDIRA LEGIAN – BALI’, Jurnal Ekonomi dan Pariwisata, 13(1), pp. 42–53. Available at: https://jurnal.undhirabali.ac.id/index.php/pariwisata/article/view/341.

Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Copyright (c) 2024 Abdul Hardia Amin