Zulfikar, M., and N. Purnama. “Evaluasi E-Service Quality Pengguna Aplikasi Shopee Di Kota Cirebon”. Indonesian Journal of Economics, Business, Accounting, and Management (IJEBAM), vol. 1, no. 6, Aug. 2023, pp. 1-9, doi:10.63901/ijebam.v1i6.33.