Ainassyifa, F. A. (2023) “Pengaruh Kualitas Layanan, Perceived Value, dan Kepercayaan terhadap Kepuasan Pelanggan pada Layanan Jasa Pengiriman”, Indonesian Journal of Economics, Business, Accounting, and Management (IJEBAM), 1(6), pp. 99–115. doi: 10.63901/ijebam.v1i6.40.