AMALIA, Y.; ISFIANADEWI, D. Analisis Kualitas Pelayanan AK-1 pada Masa Pandemi COVID-19 terhadap Kepuasan Masyarakat di Dinas Ketenagakerjaan Kota Balikpapan. Indonesian Journal of Economics, Business, Accounting, and Management (IJEBAM), [S. l.], v. 1, n. 3, p. 1–9, 2023. DOI: 10.63901/ijebam.v1i3.12. Disponível em: http://journal.seb.co.id/ijebam/article/view/12. Acesso em: 1 aug. 2025.