Merjanti, Z., & Hartono, A. (2026). Analysis of the Relationship Between Digital Service Quality, Perceived Value, and Loyalty in the Public Sector: A Study at Social Security Administrator for Employment (BPJS Ketenagakerjaan) Yogyakarta Branch. Indonesian Journal of Economics, Business, Accounting, and Management (IJEBAM), 4(1), 45–60. https://doi.org/10.63901/ijebam.v4i1.175